If you’ve ever stared at an idle production floor and wondered what went wrong, you’re not alone. Looking at a non-operating PCB manufacturing floor is truly like watching money go out the window. All you can do is call your clients and explain to them why their shipment is going to be late. But it wouldn’t have to be this way if your PCB manufacturing process was streamlined and efficient. Unfortunately, many manufacturers consistently focus on soliciting new clients, rather than taking the time required to improve services for their incumbent customers. In Part one of this two-part series, we’ve outlined some easy steps you can take to ensure that your production line is living up to its real potential.